Help Center

Everything you need to know about our wraps, shipping, sizing, and postpartum life. Can't find your answer? Our team is here 7 days a week.

Need a real human?

If your question isn't here, or you want to talk it through with someone, our team is here for you 7 days a week. We usually reply within 24 to 48 hours, and yes, real humans read every message.

SIZING & FIT

How do I measure myself for a BellyCozy wrap?

What size should I order if I'm between two sizes?

What if my BellyCozy doesn't fit right?

Do BellyCozy wraps run true to size?

Will it still fit as my body changes postpartum?

Which size is best if I'm plus-size or need extended sizing?

POSTPARTUM RECOVERY & WEAR

When can I start wearing a BellyCozy after birth?

How many hours a day should I wear my BellyCozy?

Can I wear a wrap if I had a C-section?

Is it too late to start wearing a wrap if I'm 3+ months postpartum?

Will my BellyCozy show under my clothes?

Can I wear my BellyCozy while sleeping?

Can I breastfeed while wearing a BellyCozy?

Is BellyCozy safe for sensitive skin?

SHIPPING & DELIVERY

Where do you ship?

How much does shipping cost?

How long will my order take?

How do I track my order?

My order hasn't arrived yet. What should I do?

Do you ship to APO/FPO addresses or Alaska/Hawaii?

RETURNS, REFUNDS & EXCHANGES

What's your return policy?

How do I request a return?

How much does it cost to return an item?

How long until I get my refund?

Can I exchange my wrap for a different size or color?

What if my item arrives damaged or defective?

Can I return an item I've already worn?

PRODUCT CARE & MATERIALS

How do I wash my BellyCozy?

Can I machine wash it?

What are BellyCozy wraps made of?

Are BellyCozy wraps latex-free?

How long will my BellyCozy last?

Are BellyCozy wraps eco-friendly?